View your heating reports
Reopen your completed assessment to view your dashboard and report. You do not need to submit another test to see existing results.
Need help finding your kit ID or accessing a report? Contact Dr Radiator.
For an emergency, suspected gas issue or urgent safety concern, contact the appropriate emergency service or a suitably qualified professional. See our safety information.
FAQs
Where do I enter my test results?
You enter your results through the Dr Radiator online assessment form. Your test kit box contains a QR code and a passcode that allow you access to your personal account.
Your kit includes guidance to help you access the correct page, complete the required information and submit your turbidity, inhibitor and pH results.
What information do I need before entering my results?
You will need your QR code and test kit ID number, which can be found on the card inside your kit box, to log in to your account. Once logged in, the online form will guide you through the process of how to do the test and how to log your test results in easy, step-by-step pictorial guides.
This includes your turbidity, inhibitor, and pH results. You should complete the test process carefully before submitting your results online. (Printable instructions are available once logged in if you wish to review before completing your test.)
What happens after I submit my results?
After your results are submitted, your Heating System Health Assessment is created.
Your dashboard explains your water quality, system protection, water balance and overall heating system health in clear language. It also provides recommended next steps based on the results entered.
Can I download or print my report?
Yes. Your assessment includes a printable PDF report.
This report can be kept for your records and may be useful when discussing your heating system with a heating professional, landlord, property buyer, tenant or service provider.
What if I enter the wrong result?
After you have completed entering your test results you will be given the option to review your entries. You can review your answers as many times as you wish.
Accurate results are important because the dashboard recommendations are based on the information you submit.
Do I need technical knowledge to understand the dashboard?
No. The dashboard is designed to explain heating system water quality in clear, homeowner-friendly language.
It turns the test results into a simple assessment covering water quality, system protection, water balance, overall system health and recommended next steps.
Can I use the dashboard to decide whether cleaning is needed?
The dashboard can help you understand whether water quality, inhibitor protection or pH balance may require attention.
However, cleaning decisions should be based on the full picture. In some cases, continued monitoring may be enough. In others, a Home Heating Survey may be useful before deciding whether cleaning is required.
Why should I keep my PDF report?
Your PDF report provides a record of your Heating System Health Assessment.
Keeping reports over time can help build a clearer history of your heating system’s condition, especially if you test annually, complete maintenance work or re-test after cleaning.