Home Heating Survey & CleanFlow Service

When your Heating System Health Assessment shows that further support may be useful, Dr Radiator can help you understand the next step.

Our Home Heating Survey and CleanFlow service are designed to investigate heating system condition, improve water quality, support circulation and help protect key components such as radiators, pipework, pumps and boilers.

The aim is simple: clear evidence, practical advice and the right level of support for your heating system.

Your Heating System Health Assessment helps identify whether further support may be useful, but it does not replace a full on-site survey.

A Home Heating Survey allows Dr Radiator to look more closely at your system, understand the symptoms you are experiencing, review your assessment results and help decide whether cleaning, adjustment, investigation or ongoing monitoring is the most appropriate next step.

Home Heating Survey

A Home Heating Survey is designed to give a clearer understanding of your heating system before any cleaning or remedial work is recommended.

During the survey, we review your assessment results, heating performance, radiator condition, circulation issues and any visible signs that may help explain what is happening inside the system.

The aim is to avoid guesswork and help you choose the right level of support for your home.

A Home Heating Survey helps confirm what level of support is appropriate before any cleaning work begins.

This allows Dr Radiator to review your assessment results alongside the condition of your radiators, pipework and heating performance, helping avoid unnecessary work and supporting a more informed decision.

CleanFlow Service

The CleanFlow service is designed to improve heating system water quality and circulation when contamination, sludge or poor water conditions may be affecting performance.

Where appropriate, the service helps remove unwanted debris from the system, restore cleaner water flow and supports better protection for radiators, pumps, valves, pipework and boiler components.

The goal is not simply to clean the system, but to help return it to a healthier, better-protected condition.

CleanFlow is designed to improve heating system water quality where contamination, poor circulation or reduced protection may be affecting performance.

After cleaning, the system should be re-tested so you can compare the before-and-after condition and understand whether water quality, system protection and water balance have improved.

Re-Tested After Cleaning

CleanFlow includes before-and-after testing, giving you clearer evidence of water quality, inhibitor protection and pH balance before and after cleaning.

This provides a clearer record of the work completed and helps show whether the system has moved closer to the recommended standard for water quality, inhibitor protection and water balance.

The goal is to leave you with evidence, not guesswork.

Choose The Right Next Step For Your Heating System

Every heating system is different. Some systems may only need monitoring, some may benefit from further investigation, and others may require professional cleaning to improve water quality and circulation.

Dr Radiator helps you move forward with clear evidence, practical advice and a measured approach to improving and protecting your heating system.

If you have already completed a Dr Radiator Heating System Health Assessment, your results can help guide the next stage of support.

Your assessment cost may also be credited towards selected Dr Radiator services, helping you continue from testing to investigation and improvement with confidence.

Start Your Assessment Today!

Prefer to buy through eBay? The official Dr Radiator Heating System Health Assessment Kit is also available on eBay, giving you the same easy way to test central heating water quality, review your online dashboard, and make informed heating maintenance decisions.

Your Assessment Cost Could Support Your Next Step

If your assessment leads to a Home Heating Survey or same-day CleanFlow service, eligible costs may be credited towards the next stage of your journey.

When should I book a Home Heating Survey?

A Home Heating Survey may be useful if your Heating System Health Assessment suggests that further investigation is needed, or if you are experiencing ongoing issues such as cold radiators, poor circulation, noisy operation, black radiator water or repeated heating performance problems.
The survey helps review your assessment results alongside the condition and performance of the heating system before deciding what action may be appropriate.

What happens during a Home Heating Survey?

During a Home Heating Survey, Dr Radiator reviews your assessment results, heating symptoms, radiator performance, visible system condition and any concerns you have about your heating system.
The aim is to understand what may be contributing to the issue and help decide whether monitoring, adjustment, cleaning or further professional work may be the right next step.

What is the CleanFlow service?

CleanFlow is Dr Radiator’s professional heating system cleaning service.
It is designed to improve water quality and circulation where contamination, sludge or poor water condition may be affecting heating performance. Where appropriate, the service helps remove unwanted debris from the system and supports better long-term protection.

Is CleanFlow the same as a power flush?

CleanFlow is a professional heating system cleaning service; it is not a power flush. Power flushing relies on additional pressure to force debris out of the system. The CleanFlow system uses a machine that works at the same pressure as your heating system, therefore reducing the risk of damage. The exact approach needed depends on the condition of the system and the findings from testing or survey work.
Some systems may need a more thorough cleaning process, while others may require a more targeted approach. The aim is to choose the right method based on evidence rather than guesswork.

Will my heating system be re-tested after cleaning?

Testing before and after cleaning helps show how the condition of the system water has changed. This provides clearer before-and-after evidence of water quality, inhibitor protection and water balance.

What happens if CleanFlow is not suitable for my heating system?

Not every heating system is suitable for cleaning, and not every system needs it.
If CleanFlow is not suitable or not required, Dr Radiator will explain the available options. This may include monitoring, further investigation, water treatment adjustment or advice from a qualified heating professional where appropriate.

Can my assessment cost be credited towards a Home Heating Survey or CleanFlow service?

Where eligible, the cost of your Heating System Health Assessment may be credited towards selected Dr Radiator services.
If a Home Heating Survey leads to a same-day CleanFlow service, the survey cost may also be credited towards the CleanFlow service where agreed before booking and where the work is suitable to complete on the same visit.

Why not try out the Dr Radiator Sample Dashboard Report and see what details, recommendations and next steps are available?