Continue Your Heating System Assessment Journey.
The Dr Radiator credit journey is designed to help homeowners move from testing, to investigation, to improvement without feeling like each stage is completely separate.
Your Heating System Health Assessment helps you understand your system water condition before deciding whether further support may be useful.
Where eligible, the cost of your Assessment Kit may be credited towards a Home Heating Survey. If CleanFlow is recommended during the survey and completed on the same day, the survey cost may also be credited towards the CleanFlow service.
CleanFlow Includes Post-Cleaning Re-Testing
One assessment shows one point in time. Re-testing after cleaning creates the before-and-after evidence.
When you continue with a Dr Radiator CleanFlow service, post-cleaning re-testing is included as part of the process. This helps show how your heating system water condition has changed after cleaning.
Your updated report and completion certificate provide a clearer record of the work completed and the condition of your system water after cleaning.
Important Things To Know
Assessment credits apply only to selected Dr Radiator services and must be agreed before booking.
Same-day CleanFlow availability depends on your location, system suitability, access, time required and the findings of the Home Heating Survey.
If CleanFlow is not suitable, not required or cannot be completed on the same day, Home Heating Survey charges still apply.
The purpose of the credit journey is to help homeowners move through the right stages of support, and to discourage unnecessary work.
The assessment credit journey is designed to help customers move from testing, to investigation, to improvement without feeling like each stage is completely separate.
Where eligible, the cost of your Heating System Health Assessment may be credited towards a Home Heating Survey.
If the survey confirms that CleanFlow is suitable and the service is completed on the same day, the survey cost may also be credited towards the CleanFlow service.
The cost of the Assessment Kit may be credited towards a Home Heating Survey where the service is eligible and agreed before booking.
This means your first step towards understanding your system can support the next stage if further investigation is needed.
No. The credit journey is not a general refund offer.
It is a way of recognising the cost of earlier stages when you continue with selected Dr Radiator services. The aim is to help make the journey from assessment to survey to improvement feel connected and fair.
If a CleanFlow service is recommended during the Home Heating Survey and completed on the same day, the survey cost may be credited towards the CleanFlow service where agreed before booking.
Same-day availability depends on location, system suitability, access, time required and the findings of the survey.
If CleanFlow is not suitable, not required or cannot be completed on the same day, Dr Radiator will explain your available options before any further work is undertaken.
The purpose of the credit journey is not to encourage unnecessary work. It is designed to help homeowners move through the right stages of support when further action is genuinely useful.
No. Assessment credits apply only to selected Dr Radiator services and must be agreed before booking.
Eligibility may depend on the service required, your location, the condition of the heating system and whether the next stage can be completed as part of the agreed journey.
