Follow the controlled instructions
Read the supplied guide before sampling or testing and use the established safety information.
Read the instructionsExplore the customer-led Heating System Health Assessment journey and the materials used to create a recorded snapshot of water quality, inhibitor protection and pH.
The demonstration explains the kit journey. It is not a professional Heating Survey and does not diagnose faults or automatically recommend cleaning.
Read the supplied guide before sampling or testing and use the established safety information.
Read the instructionsThe Assessment considers turbidity, inhibitor and pH together rather than treating one observation as a diagnosis.
Understand the checksEnter the readings through the established route to create recorded results, dashboard, report, scoped Completion Certificate and practical guidance.
Enter test resultsThe Completion Certificate records completion of the Assessment journey. It is not evidence of safety or compliance, proof that no defects exist, or a substitute for professional inspection.
The kit contains a reference control test designed to support comparison and quality control. The reference-control approach is awaiting final validation and approval.
For reagent composition, first-aid and urgent handling information, use the Emergency Safety and First-Aid Information.
The current customer Assessment Kit is £17.99. A professional on-site Survey is a separate £299 service with no Assessment prerequisite.
One complete Home Heating Assessment for a single point in time. The kit includes one set of testing materials and one unique, one-use QR code. The QR journey provides access to the full test-results form, results processing, customer dashboard, heating-system performance information, recommendations for improvement and a full report. Provider app access is not included.
The in-box demonstration is a simple visual part of the Dr Radiator Heating System Health Assessment Kit.
It helps you observe your heating system water sample during the test process and supports your understanding of water quality, contamination and turbidity before you enter your results into the online dashboard.
No. The in-box demonstration is only one part of the wider Heating System Health Assessment.
Your full assessment also considers turbidity, inhibitor protection, pH balance and your online dashboard results. These results are combined to provide a clearer picture of overall heating system health.
The demonstration may help show whether the water sample contains visible discolouration, suspended material or signs of contamination.
It is designed to make water quality easier to understand visually, but it should be considered alongside the rest of your test results.
The online dashboard turns your test results into a clearer Heating System Health Assessment.
It explains water quality, system protection, water balance, overall system health and recommended next steps in a way that is easier to understand than looking at the demonstration alone.
Not by itself.
The demonstration can help highlight possible water quality concerns, but cleaning decisions should be based on the full assessment, including turbidity, inhibitor and pH results. In some cases, a Home Heating Survey may also be useful before deciding whether cleaning is required.
Yes, it can be useful to take a clear photo of the demonstration result for your own records.
However, the most important record is your online dashboard and printable report, because these bring together the full assessment results and recommended next steps.